What is body language?
Body language refers to the non-verbal signals we use, consciously or unconsciously, to show our feelings and intentions to other people. We may not always even realise we’re even using it so be aware of it can help us all to be better communicators.
Types of body language that can often be seen at work include:
- Universally recognised facial expressions:
- Raising eyebrows
- Impressions created by the entire body:
- Leaning back to show relaxation
- Leaning forward to show interest
- Fidgeting or squirming around in a chair, showing discomfort or boredom
- Specific gestures (which may or may not match the tone of what is being said):
- Tapping fingers, a sign of impatience
- Crossed arms, signifying defence
- Making eye contact, a sign of trust and connection