Terms & Conditions

PRICES

All prices are GBP sterling and exclude VAT and delivery. Prices may change at any time due to cost increases and fluctuations in currencies. Please ask for a written quote.

TITLE

In the merchandise does not pass until full payment is received by Spaceist. It is both our expressed and implied terms of the contract of sale on any sale we enter into that the goods remain our property until paid for in full. Spaceist ownership is not impaired by the relocation of the merchandise either by sale or movement to or by a third party not privy to our initial contract of sale.

PRODUCTS

We reserve the right to effect – without prior notification – modifications and/or improvements in the material used and designs. Products may be discontinued at any time and Spaceist cannot be held responsible for this.

DELIVERY

Dates quoted are always considered approximate and are from receipt of deposit. Spaceist accepts no responsibility in the event of delays.

DELIVERY CANCELLATION

We require 48 hours notice of any changes or cancellation of the delivery date. If a delivery date is changed or cancelled within 48 hours there may be a charge to cover our costs.

DELIVERY ACCESS

Delivery and installation charges are based on the working assumption that our installation team has clear and easy access to the site. Delays and/or additional costs may be incurred by the customer due to access problems. Customers are responsible for ensuring the goods ordered will fit into the designated space and that there is sufficient access from the delivery van to the final destination. Spaceist accepts no responsibility for orders which cannot be fulfilled due to a lack of viable access. Where goods will not fit inside a working lift, the customer should contact Spaceist before ordering and advise of alternative delivery options. If it is necessary to arrange extra delivery personnel or other access equipment due to difficulty of access Spaceist may pass this cost onto the customer in addition to the quoted delivery and installation charge. Where Spaceist has not been notified in advance of access difficulties the order may be delayed due to the need to organise additional manpower or equipment.

CLAIMS

Customer must inspect goods on delivery if delivery only or on installation if the assembly has been supplied. Any defect, damage or shortage should be noted on the Spaceist copy of the Delivery Note. 

Where a kerb-side only delivery is supplied the customer is responsible to check all packaging and record any damage or shortage to the packaging at the time of delivery. Any damage or shortage must be noted on the Delivery Note. Spaceist cannot accept responsibility for any damage or shortage reported after the delivery or installation team has departed.

CANCELLATION

All orders placed with Spaceist are special orders of goods made to order. In this way, the default terms will state that orders received by Spaceist cannot be cancelled. Spaceist reserves the right to refuse cancellations of orders (total or partial). In the event of an unauthorised cancellation, Spaceist shall have the right to retain any deposit payments.

DEPOSIT

A deposit of 40% of the order value is required prior to commencement of manufacture.

FINAL PAYMENT

Final payment is required once the goods have arrived in our warehouse and are ready for delivery.

STORAGE

In the event, the customer postpones the agreed delivery date Spaceist reserves the right to charge the customer storage fees based on storage costs incurred as a result of the delay. Goods in the contract will be deemed supplied upon receipt into our warehouse or storage facility at the agreed delivery schedule. The customer will have the right of inspection of goods in storage. Order items shall be uniquely identified, set apart, clearly and visibly marked by letters or figures or by reference to a pre-determined code. Items shall identify clearly the client as the person to whose order they are held and their destination as the client’s site address. Storage fees must be paid for prior to delivery.

SUPPLY

Goods in the contract will be deemed supplied upon satisfactory inspection by the client at storage sight. Order items shall be uniquely identified, set apart, clearly and visibly marked by letters or figures or by reference to a pre-determined code. Items shall identify clearly the client as the person to whose order they are held and their destination as the client’s site address.

INVOICE ERRORS

Spaceist needs to be informed of any invoice errors within three working days of the invoice date. This must be done in writing.

DISCOUNT

Any extra discount given may be removed due to late payment of goods.

SPACE PLANNING AND LAYOUTS

Space plans and layouts supplied by Spaceist are the property of Spaceist Ltd. If a potential customer decides to use the layouts or plans but does not order from Spaceist, a charge with a minimum fee of £200 is payable.



LIMITATION OF LIABILITY

The total amount of all liabilities of the Company to the Buyer except those whose limitation or exclusion is prohibited by law shall be limited to the Contract Price (excluding VAT).

These conditions state the entire liability of the Company to the Buyer and the Company shall be under no liability whatsoever to the Buyer other than that expressly stated above whether contractual or otherwise except to the extent that its exclusion is prohibited by law.

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